At NEXUM Hospitality, we take the privacy of our users and customers seriously. This privacy policy describes how we collect, use and protect your personal information when you visit our website or use our services.
Information we collect:
We may collect the following personal information:
- Contact Information: This may include your name, email address, phone number and mailing address.
- Browsing Information: We may collect information about your visit to our website, such as your IP address, browser type, pages visited, time and date of access, and other usage data.
- Reservation information: If you make a reservation through our website, we will collect the information necessary to process your reservation, such as dates of your stay, number of guests and any special preferences.
- Communications: We may keep records of any communications you have with us, whether by email, telephone or through forms on our website.
- Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience on our website, personalize content and ads, analyze site traffic and understand our users’ behavior.
How we use your information:
We may use your personal information for the following purposes:
- To process and manage your reservations and requests.
- To provide you with information about our services, offers and promotions.
- To personalize your experience on our website.
- To improve our website and services.
- To respond to your inquiries and provide you with customer service.
- To send you marketing communications, if you have consented to receive them.
- To comply with our legal obligations.
Share your information:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third parties who provide services to us, such as payment processing, data analysis, email marketing and web hosting. These providers are obligated to protect your information and use it only for the purposes for which we provide it to them.
- Business Partners: We may share information with business partners with whom we collaborate to provide you with joint services or promotions.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Your rights:
You have certain rights with respect to your personal information, which may include:
- The right to access the personal information we hold about you.
- The right to request correction of any inaccurate or incomplete personal information.
- The right to request deletion of your personal information, in certain circumstances.
- The right to object to the processing of your personal information for direct marketing purposes.
- The right to withdraw your consent at any time, if the processing is based on consent.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
Security of your data:
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, please note that no data transmission over the Internet or electronic storage system is completely secure.
Links to other websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to this privacy policy:
We may update this privacy policy from time to time. We will notify you of any important changes by posting the new policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact us:
If you have any questions or concerns about this privacy policy or our data practices, you may contact us through the contact information available on our website.